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Spare Parts Help


Keter Spare Parts


Are you missing a piece for your shed? We're here to help make it right. Whether you're looking to replace the hinges on your shed door, a panel for one of our deck boxes or the leg of a very loved garden bed, we've got you covered. Choose from two simple options to request a replacement part and we'll take care of the rest.

If your item is covered under the Keter warranty and you have proof of purchase, we'll provide the replacement part free of charge. For warranty requests, please use our contact us form.

While we aim to keep most parts readily available, there may be occasional wait times for certain items that are not held in stock and need to be manufactured or shipped from our facilities. In some cases, certain parts may not be available for supply.

How To Order Spare Parts?

  • 1. Open The Assembly Instructions

    1. Open The Assembly Instructions
  • 2. Find The Part Number

    2. Find The Part Number
  • 3. Submit A Request or Purchase Online

    3. Submit A Request
1. Open The Assembly Instructions

1. Open The Assembly Instructions

If you don't have your assembly instructions handy, you can download a copy from your product's page on the Keter website. Simply use the search bar on our homepage or browse by category to locate and download the assembly instructions.

2. Find The Part Number

2. Find The Part Number

All Keter parts have a number. You can find these numbers in the assembly instructions, which include a complete list of all parts and their corresponding numbers.

3. Purchase Online or Submit a Request

Search the part number on our DTC website to check availability for direct purchase, or use our “Contact Us” form. Select “Replacement Parts,” enter the part number, add a detailed message with images, and keep your proof of purchase handy for smooth shipping. We hope you won’t need parts, but if you do, we’re here to help!

3. Purchase Online or Submit a Request
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We use innovative materials and leading technologies to build planet friendly products that last a lifetime.