Skip to main content
Subscribe to our newsletter for 10% off full-price items for your order! Terms & Conditions apply.

GENERAL SHIPPING INFORMATION

Free Shipping Offer

Offer is valid online (keter.com) and for a limited time. Offer is not valid at retailers. Qualifying amount does not include taxes. Applies to Standard Shipping only.

If you choose another shipping option, additional charges will apply. No cash value except where prohibited, then the cash value is $1.

Free shipping offer valid only on those items available for immediate shipment within the 48 contiguous United States and may not be applied to previous purchases.

*Items cannot be shipped to PO Boxes or military APO/FPO addresses. Items only ship to contiguous 48 states in the United States (no HI, AK or U.S. Territories). Shipment to residential addresses only. Details of offer are subject to change and we reserve the right to end this offer at any time. Offer void where prohibited.


Standard Orders

Processing/Shipping: Orders received will ship from the distribution center within 2-3 business days. Orders received after 5 pm EST will be processed the next business day.

For some items a delivery surcharge is included to partially offset the actual delivery cost. You will be notified of the amount prior to purchase.

Estimated Delivery:

  • Small Parcel Delivery: Estimated 3-5 business days from the time your order ships. Ships via FedEx Ground.
  • Large Item Delivery (generally sheds and items 150+ lbs): Estimated 5-12 business days from the time your order ships. Ships via freight carrier. 

Estimated shipping and delivery dates are provided as estimates only and may change due to factors beyond our control. We are not responsible for delays in shipping and delivery due to such factors. If you have questions regarding any shipping or delivery delays, please contact us here.  


Multiple Items

Orders with multiple items may be shipped in separate packages to speed delivery. You may receive separate shipping confirmation e-mails.


Shipping Conditions

You must be able to receive postal delivery at your residence, or your delivery may be denied.

Residential addresses only. No commercial or business addresses can be used for standard delivery shipments. Items will be delivered to front of residence only. Carrier will not enter residence or carry large items inside.

Shipments are only available in the 48 contiguous states in the United States, (no HI, AK or U.S. Territories).  

The total amount of time for order processing, shipping and delivery is dependent upon the following factors, among others:

  • The availability of the product(s) you are ordering
  • The day and time your order was received
  • A successful payment authorization
  • The selected shipping method
  • The carrier(s) delivering the order(s)
  • Your location


Order Tracking

Login to your account on Keter.com, where you can check the status of your order, track the delivery and lookup your order history.


Distribution Center Closed on the Following Holidays:

New Year's Eve, New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving & the day after Thanksgiving, Christmas Eve & Christmas Day.


Tax

State and local sales taxes may apply. All deliveries to taxable states will be taxed the applicable sales tax on the subtotal of items plus shipping.

Taxes shown on the web site are an estimated tax. The true amount charged to your credit card will be shown on your shipping confirmation e-mail.