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my question is about
How should I clean my Outdoor Storage box?
Using a damp piece of cloth, thoroughly wipe the box clean. Repeat this action an adequate amount of times.
I received a box with a broken hinge, what should I do?
Please refer to your local customer service office. The contact details may be found under Customer Service Info on the right.
How can I anchor my shed to the ground?
It is recommended that you attach your shed to a constructed concrete or wood base using screws. Once you have checked to ensure that the base is level, you can attach your shed to the base using the appropriate sized and material screw using the recessed spots in the shed’s floor panels. You can purchase anchor screws at your local hardware store. The screw size should be 1.9''-3'' / 4.5-7.5 cm (adapted to the kind of surface).
Why is a 27” clearance needed for the shed?
In order to properly assemble some parts of the shed, it should be kept 27 inches / 70 cm from any fence or wall until fully assembled.
What is the warranty of Keter sheds?
There is a warranty that will cover all parts that are defective.
Damages from improper installation or modification of the product, or damage resulting from exceptional wind (including, but not limited to, storms) effects are not covered by the warranty. Warranty for the Upscale Line is 10 years, Apex line is 7 years. Warranty for the boxes line is 2 years. Please refer to the assembly manual for more warranty information. What is the fire rating for the Keter Sheds?
Sheds fire ratings:
made of polypropylene UL94 Home Polypropylene-x% Heterophasic block PP Copolymer-y% Filled (80% chalk) HPP0 Less then 10% Colored UV Stabilized M/batch (LLDPE or HPP carrier)-2/5% Is the shed protected from UV radiation?
The sheds are UV treated and fade resistant.
What is the snow load for the sheds?
16 lbs per square foot
Is my Keter shed waterproof?
All Keter sheds are water and weather resistant.
What is the melting point for Polypropylene?
165 Degrees (Celsius) or 329 Degrees (Fahrenheit)
Is Polypropylene a type of plastic that can be recyclable?
Almost fully recyclable.Polypropylene Plastic type 5 is not made with disphenol A. (APA) only plastic typed 3 & 7 are made with BPA.
Can I purchase extra brackets and shelves?
Yes, you can call the customer service number in the assembly instructions and purchase an accessory pack directly.
USA only - Extra shelf brackets are available by calling 888-374-4262 and providing an email address for a pay pal invoice or send a money order to our office. What is the weight limit for the brackets and what size should the shelf be?
66” L x 13” W x 1 ½” H with SH bracket 44 lbs. evenly distributed. The shelf ends will rest on the corner panels.
Only one shelf bracket required for each shelf. The shelves will only go in the side panels How many shelves can I put in the shed?
Apex line will allow for 6 shelves, three on each side.
Fortis shed has a possible total of 18 brackets in each shed with a total of 264 lbs per wall (including shelf weight). PLEASE NOTE: If there is a serious weight gap between the opposite walls, the doors can get out of balance which can result in difficulty closing them. Do Keter sheds come in different colors?
Yes, colors may vary by retailer
Can I paint my Keter product?
No, paint will not properly adhere to most plastic products and can peel and flake.
What are the exact floor dimensions for the sheds?
Apex 8x6 floor dimension 98”Wx69”D
6x3 Floor size 68 ¼” W x 44 ½ D Bellevue shed 96” W x 74” D What is the thickness of the wall panels?
0.75 Or ¾ inch thick
What are the screw sizes that are used for the sheds?
SC1- 3/8 x 1” coarse thread
SC2 1 x ¼” coarse thread SC3 1 x ¼” coarse thread SC4 2 1/8 x 3/8” coarse thread SC5 5/32ND x ¾” coarse tread, flat head SC12 11/64 x 1 ½” long 7/16 flat head SCW9 150 gal deck box ½ length coarse thread SCW big 7/32” x 1 1/16” L SCW small 5/32” x / ¾” L SC9 14” x 1 ¼ coarse threads Where can I find assembly instructions?
Instructions are available for download on this website. Simply locate your product under the Assembly instructions section or download the assembly instructions from the link provided on the bottom of the product page. Acrobat Reader is required.
Can the door panels be put on the side of the shed?
Door panels can only be put on one end of the shed.
How do I line up my door panels on the Bellevue or Orion shed? What is 43 asking to be done?
You will need to have someone in the inside of the shed with the doors closed. The people on the outside pushing on the corner panel one direction or the other until the doors are lined up. Holding it in place the person on the inside will need to put the YM32 in place. Two inches from the top and two inched from the bottom on all the connectors. The YM32 will slide behind the connector and the screws will go through until it connects to the panel. This is going to stabilize the shed and keep the doors in place.
What is the door opening for the Apex line of sheds?
Apex 8x6 is 54 inch
Apex 6x4 is 34 inch Pent 4x6 is 27 inch What is the weight limit on the deck boxes?
3 boxes with 70 gallon capacity
Easy box-220 lbs on lid Multi/Mid Box-331 lbs on lid Bench Box-441 lbs on lid Weight limit for deck box floors 25 lbs. evenly distributed What is the load weight limit on the floor panels?
330 lbs per square foot
Do I need to obtain a building or zoning permit for my shed?
You should consult your local building authorities to determine if any permits are required before erecting a shed. In addition, please consult your neighborhood association to determine if any restrictions exist.
Why do you not have direct orders?
Keter products are sold exclusively through our retail partners.
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